When I think of my days as a retailer, it is easy to see where I went wrong in some folks eyes. For me, it was the only way I could be. I am a candid kind of person. Love me or hate me, it’s who I am.
Have you ever walked into a store and quickly look at an article of clothing, just to have a salesperson come up to you and say, “Oh, that looks really good on!” Honestly! How can they know that this will look good on me. How do they know I even like it at this point. I know it is the way of the sales world, sell, sell, sell. I couldn’t do that. When a customer came in to my store the first thing I would say to them is, “Good morning (or afternoon), feel free to look around, if you need any help let me know.” No pressure sales. If they didn’t find what they were looking for I would tell them if I thought another store would carry similar items.
I really find it hard to tell someone an article of clothing looks good on them when it doesn’t. I am very quick to say, “I think that one is a little big, or a little small,” whatever the case may be. “Let me find you another size.” I didn’t usually wait for them to decide if I knew right away, a different size would look much better.
Some people appreciate my candidness, but others did not. If I told someone there were lots of other styles to try on, some would put the item back on the rack and leave the store. Others would say, “Oh, okay, awesome, show me some other styles.”
I also had a hard time pricing things at the regular price if I thought it was crappy quality. I would slice the price in half before it even went on the shelf and would tell the customer, it wasn’t the best quality. That is no way to make a sale, but honesty was more important to me than making a sale. I guess that is why I failed, money wise anyway. I loved it, but financially I could not sustain the business on my own.
Now I am slowly closing out the store and not sure what my next step is. Something will come up eventually…hopefully….it always does.
I like being candid, so I am.
I’m Frazzled Again.